Effective April 17th, individuals in Alberta will be able make non-emergency police reports by calling 310-RCMP, or 310-7267.
The new function is designed to streamline the crime reporting process, optimize early stages of investigations, and lessen unnecessary calls to 911, according to a release.
“310-RCMP was created to help eliminate confusion about which detachment someone should call if they experience a non-emergency. Non-emergencies often require a police response, but not necessarily an immediate police attendance.” said Chris Spence, director of the Alberta RCMP Operational Communication Centre.
“We encourage people to report non-emergencies, as this helps us focus frontline efforts on high-priority calls and deploy resources in areas that need it most.”
310-RCMP calls are directed to the Alberta Operational Communication Centre, which then dispatch non-emergency calls in the order of their priority. These calls will receive a police response.
Long-distance charges do not apply, and no area code prefix is required. The number is accessible to all Albertans with a phone line or an active mobile phone with a cellular signal.
Non-emergencies
• do not pose an immediate or potential threat to life or public safety.
• include crimes that have already taken place prior to being discovered.
• often do not require police attendance, but do require police response.
Examples include but are not limited to:
• minor motor vehicle collisions.
• break and enters that already took place.
• scams in which money or personal information was not transferred or provided.
• lost property.
• property damage under $5,000.
• theft under $5,000.
While these types of reports are important, they are not an emergency.
Ways to report non-emergencies include calling 310-RCMP (7267), or reporting online by downloading the Alberta RCMP app through Apple or Google Play.
