A person stands under an umbrella while looking out at English Bay as heavy rain falls, in Vancouver, B.C., Sunday, Oct. 11, 2020. THE CANADIAN PRESS/Darryl Dyck

A person stands under an umbrella while looking out at English Bay as heavy rain falls, in Vancouver, B.C., Sunday, Oct. 11, 2020. THE CANADIAN PRESS/Darryl Dyck

Canadians struggling through the pandemic aren’t accessing online resources: study

A national survey led by researchers at UBC says that Canadians aren’t aware of virtual resources

Canadians who are struggling with their mental health during the pandemic aren’t using online resources that can offer support for their well-being, recent research from the University of B.C. has found.

A national survey led by researchers at UBC, with help from the Canadian Mental Health Association, says that Canadians aren’t aware of virtual resources offered to support them with improving their mental health.

Back in May, 65 per cent of 3,000 survey participants reported that they have experienced poor mental health during the pandemic. However, only two per cent reported accessing online mental health resources such as apps, websites, digital tools or other supports not involving direct contact with a mental health care provider.

Researchers found that some people did make more use of online mental health resources than others, but the numbers remained low across the board.

READ MORE: B.C. unveils $5M for mental health supports during the COVID-19 pandemic

Margaret Eaton, Canadian Mental Health Association CEO, said in a statement that since the start of the pandemic, demand for mental health services has been up across the organization’s 330 locations nationwide.

“Online mental health supports are one evidence-based way that we can help people during this unusual, stressful time.”

Forty-two survey participants said they struggled to find resources to help with stress from COVID-19.

Researchers said that online resources work best for those suffering from mild to moderate symptoms of anxiety and depression. The survey responses suggest a mere two per cent of Canadians struggling with anxiety and stress have accessed virtual support networks.

ALSO READ: Clinicians worry pandemic is worsening youth mental health

Meanwhile, four per cent of respondents who have felt hopeless, depressed or panicked have utilized online support options.

Lead researcher and nursing professor Emily Jenkins said online resources are easily accessible – even being offered in various different languages.

“These programs are ideally positioned for the types of difficult experiences and emotions that we’re seeing during the pandemic,” said Jenkins.

Chris Richardson, a research associate at the School of Population and Public Health at UBC, said most of those accessing online options are doing so after being referred through their care provider.

Jenkins and Richardson are conducting further research to understand why use of these resources are so low, but they’ve already found that a lack of awareness is a major contributing factor.

“We see a lot of messaging out there about physical distancing, face masks and hand washing,” said Richardson.

“We really need to get more messages out to people about how they can support their mental health in a positive way as well.”

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Ecole H.J. Cody School. File Photo
Sylvan Lake high school temporarily moves to online classes

Over the weekend, H.J. Cody reported six positive cases of COVID-19

.
Alberta confirmed more than 1,500 COVID-19 cases Sunday

Central zone active cases slightly up

A nurse gets a swab ready at a temporary COVID-19 test clinic in Montreal, on Friday, May 15, 2020. Health Canada has reversed course on home test kits for COVID-19, saying it will now review applications for such devices. THE CANADIAN PRESS/Paul Chiasson
Kyle Charles poses for a photo in Edmonton on Friday, Nov. 20, 2020. Marvel Entertainment, the biggest comic book publisher in the world, hired the 34-year-old First Nations illustrator as one of the artists involved in Marvel Voice: Indigenous Voices #1 in August. THE CANADIAN PRESS/Jason Franson
VIDEO: Indigenous illustrator of new Marvel comic hopes Aboriginal women feel inspired

Kyle Charles says Indigenous women around the world have reached out

Prime Minister Justin Trudeau speak to the media about the COVID-19 virus outside Rideau Cottage in Ottawa, Friday, Nov. 20, 2020. THE CANADIAN PRESS/Adrian Wyld
Long-awaited federal rent subsidy program for businesses hurt by COVID-19 opens today

The new program will cover up to 65 per cent of rent or commercial mortgage interest

Traffic crosses over the Lions Gate Bridge from North Vancouver into Vancouver on July 2, 2015. Motorists would have to pay a fee to drive into downtown Vancouver under the city's plan to slow climate change but one expert warns it could pose financial hardship for some. THE CANADIAN PRESS/Darryl Dyck
Vancouver’s climate plan ‘first 10 steps in a journey of 10,000,’ says expert

Almost 40 per cent of Vancouver’s carbon pollution comes from vehicles

Alberta has 1,910 active cases of COVID-19 as of Wednesday. Red Deer is reporting five active cases, with 108 recovered. (File photo)
After COVID-related transplant delays, 16-year-old N.S. girl gets lung transplant

‘This is the difficult time now of seeing Tahlia in ICU hooked up to 15 IVs and sedated’

Britain's Princess Anne The Princess Royal, right, talks to NATO delegates from left, Canadian Prime Minister Justin Trudeau and Britain's Prime Minister Boris Johnson, during a reception at Buckingham Palace, in London, as Nato leaders attend to mark 70 years of the alliance, Tuesday Dec. 3, 2019.  While NATO leaders are publicly professing unity as they gather for the London summit, several seem to have been caught in an unguarded exchange on camera apparently gossiping about U.S. President Donald Trump’s behaviour. In footage recorded during the Buckingham Palace reception on Tuesday, Canadian Prime Minister Justin Trudeau was seen standing in a huddle with French President Emmanuel Macron, British Prime Minister Boris Johnson, Dutch Prime Minister Mark Rutte and Britain’s Princess Anne. (Yui Mok/Pool via AP)
Canada, Britain strike new trade, beating Brexit, incorporating expiring EU pact

Prime Minister Justin Trudeau and British counterpart, Boris Johnson, announced the deal Saturday

COVID-19. (Image courtesy CDC)
An individual in Clearview school division (Stettler and region) has tested positive for COVID-19

Case affects students and staff at Wm. E. Hay Stettler Secondary School, Stettler Elementary School, and Erskine School, officials say

Prime Minister Justin Trudeau makes an announcement at the Ornamental Gardens in Ottawa on Thursday, Nov. 19, 2020. THE CANADIAN PRESS/Sean Kilpatrick
Nix non-essential travel, stay home as much as possible as COVID 2nd wave surges: Trudeau

Trudeau was back outfront Rideau Cottage amid concerning COVID-19 projections from Dr. Theresa Tam

(THE CANADIAN PRESS/Jonathan Hayward)
School custodians ‘unsung’ heroes during pandemic

Schools have increased the sanitization of key, high-touch areas

Most Read