(Photo: Pixabay)

CRTC launches review of cellphone financing to probe fees by telecoms

CRTC asked wireless companies to stop offering device financing plans that last more than two years

Canada’s telecom watchdog has launched a review of new cellphone financing plans to ensure they comply with an industry code of conduct.

The Canadian Radio-television and Telecommunications Commission says it is reviewing device financing plans to see if when customers cancel their phone plans they are forced to pay a penalty or fee for any remaining balance on their device.

Earlier this month, the CRTC asked wireless companies to stop offering device financing plans that last more than two years until the watchdog finishes a planned review of the practice.

The CRTC says it is seeking views on the matter by Oct. 15.

ALSO READ: CRTC to bring in ‘code of conduct’ for internet providers

If it finds some of these plans do not comply with its wireless code it may prohibit such plans.

The CRTC revised the code in 2017 in an effort to help Canadians better understand their cellular contracts, prevent bill shock and switch service providers with ease.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

TC Energy enlists Alberta to help finish US$8-billion Keystone XL project

Alberta government has agreed toinvest about US$1.1 billion (C$1.5 billion) as equity in the project

Sylvan Lake’s Flags of Remembrance ceremonies cancelled due to pandemic

The flags will fly along the lake and Highway 11 under the name “Flags of Unity”, Sept. 12-Nov. 12

Sylvan Lake Food Bank receives nearly $5,000 from local charity group

100 Women Who Care Sylvan Lake & Area have donated more than $20,000 to local organizations

Agriculture critical during and post-epidemic, Ag Minister says

Agriculture and Forestry Minister Devin Dreeshen held a call-in town hall meeting Monday night

A message from the publisher

Consider a voluntary subscription to Sylvan Lake News

Alberta’s energy war room to spend only on ‘subsistence operations’ due to COVID-19

Alberta’s energy war room to spend only on ‘subsistence operations’ due to COVID-19

Father of Humboldt Bronco disappointed Saskatchewan has relaxed trucking rules

Father of Humboldt Bronco disappointed Saskatchewan has relaxed trucking rules

Alberta education minister resists Opposition calls to rescind mass layoffs

Alberta education minister resists Opposition calls to rescind mass layoffs

Alberta Medical Association calls health-care changes irresponsible during pandemic

Alberta Medical Association calls health-care changes irresponsible during pandemic

Crosby, McDavid favourites again in NHLPA annual poll

Crosby, McDavid favourites again in NHLPA annual poll

Toronto not banning sports events through June yet, but other measures in place

Toronto not banning sports events through June yet, but other measures in place

Too little too late? Experts decry Mexico virus policy delay

Too little too late? Experts decry Mexico virus policy delay

Hope floats: Alberta town ravaged by flood rolls out parade float for COVID-19

Hope floats: Alberta town ravaged by flood rolls out parade float for COVID-19

Most Read