According to a recent survey conducted by the Town of Sylvan Lake, residents believe they have an overall high quality of life.
Over the month of September, 401 residents were called and asked to take part in a survey about Sylvan Lake and their satisfaction levels in several different categories.
Patrick Kyba, of Advanis, helped conduct the survey and gave a presentation of the findings to Council at the Nov. 13 meeting.
“Overall, these are very positive numbers and responses we are seeing,” said Kyba.
One of the biggest highlights Kyba touched on during his presentation was the number of responses to the survey which indicated the quality of life in Sylvan Lake as either good or very good. A total of 97 per cent of those asked identified it as good or very good.
This is also up from the 92 per cent recorded during the same survey in 2015.
The survey also indicated 82 per cent of those asked feel a sense of connection with the community.
“I’m not sure what it is you guys are doing here, but keep it up, it is working,” said Kyba.
A large majority of residents feel they are satisfied or very satisfied with services offered by the municipal government and also feel they are listened to during Council’s decision process.
“Knowing that Sylvan Lakers are satisfied with the delivery of municipal services and that our residents enjoy a high overall quality of life here, is so encouraging,” said Mayor Sean McIntyre in a press release.
The survey also showed areas where residents feel more work could be done.
Those areas include: water infrastructure and access; roads, sidewalks and traffic control; recreation facilities and parks and trails.
The Town plans on using the information and data collected through the survey to identify areas of improvement and to set new targets or goals over the next couple of years.
“We will always have challenges to overcome as a municipality, but when we work together as a community are capable of great things,” said McIntyre.
Chief Administrative Officer Wally Ferris says the Town is always striving to improve in many ways, including how the municipality serves its public.
“These [survey] results help to understand the needs and wants of Sylvan Lakers, and identify areas for improvement,” said Ferris.
The full 2018 Satisfaction Survey Report can be found online at www.sylvanlake.ca
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