VISITOR FRIENDLY AWARD - Executive Director of the Sylvan Lake Municipal Library accepted the Visitor Friendly Award during the 2016 Sylvan Lake Chamber of Commerce Business Awards held on Friday evening at the Community Centre.

Visitor Friendly Award: Sylvan Lake Library recognized for informative initiatives

In a tourism tailored town, being a visitor friendly organization plays a vital role in day to day operations.

In a tourism tailored town, being a visitor friendly organization plays a vital role in day to day operations.

The Sylvan Lake Municipal Library was recognized during the 2016 Sylvan Lake Chamber of Commerce Business Awards for strides taken by staff to ensure their Establishment is as informative, helpful and accessible as possible to visitors.

For the Library’s Executive Director, Caroline Vandriel having been bestowed the Visitor Friendly Award was an immense honour.

“The big thing has been our placement in town beside the Visitor Information Centre, so whenever they are closed we see significant traffic coming through,” “Visitors will say, ‘We see they’re closed, what can you tell me about this?”

“So front desk staff have gotten very good at giving directions and making suggestions as to where people should eat, that sort of thing.”

In addition, the Library has seen great success with their community bulletin boards, which are free of charge to post on and offer visitors a great place to come in learn more about what’s happening in Sylvan Lake.

An extension of their hours during the summer months to accommodate Friday Farmer’s Markets was another successful initiative in the strive to be as accessible to visitors as possible and saw an increase in traffic in correlation with the decision.

Vandriel explained being a library in a tourism town can vary from other libraries.

“We require more staff in the summer that’s for sure, so it can be a bit tricky at times,” said Vandriel. “But we do the best we can and when some one is coming in from outside Sylvan Lake, we try to be as informative as possible and tell them about how they are able to use library cards from their own towns right here in our library.”

Also nominated for the Visitor Friendly Award was Bayshore Market and Bukwildz.

editor@sylvanlakenews.com

 

Just Posted

Sylvan Lake council approves concept design for Pogadl Park

The next step is a project plan for “Phase One” construction

Hard fought win for HJ Cody senior boys Lakers

Lakers took on Camrose Jan. 10 at home and waked away with a 76-65 win

Hope restored: Sylvan Lake resident receives kidney donation from younger sister

Sylvan Lake’s Lexie Libby undergo an operation for a new kidney, donated by her sister Emma.

Anglers reminded to register ice huts on Sylvan Lake

Lacombe County is reminding anglers to register their huts with the “Take it Off” program

WATCH: Pro-pipeline convoy travels through Sylvan Lake

Over 600 vehicles drove the route from Red Deer and back on Jan. 12

Trudeau says politicians shouldn’t prey on Canadians’ fears

The Prime Minister was speaking at a townhall in Ontario

New market opens in downtown Ponoka

Makkinga Market had a soft opening showcasing many of the different foods in store

UPDATE: B.C. boy, aunt missing for three days

The pair are missing from Kamloops

Liberal bows out of byelection after singling out Jagmeet Singh’s race

Karen Wang says she made comments online that referenced Singh’s cultural background

John Savage pleads guilty to manslaughter

Sentenced to 7 years for Stettler murder

Kentucky canoe outfit borrows photo of Trudeau family to market business

They are in a red canoe, all clad in life jackets, and Sophie Gregoire Trudeau and Ella-Grace are waving

UPDATED UCP MLA cries foul after brick thrown through office window

UPDATED St. Paul MLA Dave Hanson says ‘Over-the-top NDP rhetoric’ not based in reality

Theresa May wins no-confidence vote after Brexit deal rejection

UK PM can keep her job, after House of Commons voted 325-306

Alberta doctor accused of sexual assault asked to voluntarily give up practice

College says Dr. Barry Wollach should discontinue his practice, given the seriousness of the allegation against him

Most Read